The Equestrian Services Blog

Favorite Animal Quotes

2009-12-29T16:40:48-05:00

As the 2009 year is winding down, many of us are reflecting on the past year. In that reflection, I like to continue to list all that I am grateful for. Time and time again I find myself listing my beloved animals. They are ever present, remind me of unconditional love, make me laugh, make me sigh with deep relaxation and continue to demonstrate joy and excitement in reacting to things as I sometimes see as mundane.

I hope you enjoy these quotes.

An animal's eyes have the power to speak a great language.

Martin Buber

Our task must be to free ourselves... by widening our circle of compassion to embrace all living creatures and the whole of nature and its beauty.

Albert Einstein

Until one has loved an animal, a part of one's soul remains unawakened.

Anatole France

You enter into a certain amount of madness when you marry a person with pets.

Nora Ephron

The greatness of a nation and its moral progress can be judged by the way its animals are treated.

Mohandas Gandhi

Life is as dear to a mute creature as it is to man. Just as one wants happiness and fears pain, just as one wants to live and not die, so do other creatures.

His Holiness The Dalai Lama

Lots of people talk to animals.... Not very many listen, though.... That's the problem.

Benjamin Hoff, The Tao of Pooh

Wishing all a joyous and prosperous New Year!

Kindly,

Jennifer Donovan

Horses for Relaxation

2009-12-08T10:45:34-05:00

Where has the time gone? I remember when I was little that the holidays took so long to arrive. And now that I am older, they arrive before I even know it.

Even for those of us who love the holidays, it is a very busy time of year - decorating, shopping, travelling, connecting with family and friends.

Take some time to just be in the presence of your horse (or any animal – a dog or kitty). Even if you don’t have the time to ride, just be with your animals for awhile. Studies have shown that animals can lower stress, bring us into the moment and even lower our blood pressure.

Just take a few minutes out of your busy schedule and be in the present moment – animals can be a doorway to better health and happiness.

All the best,

Jennifer

Jennifer K. Donovan

Principal

Equestrian Services, LLC - Delivering the Equestrian Experience

Equestrian Professionals, Inc.

Equestrian Management, LLC

Moving Forward

2009-11-09T16:49:00-05:00

I believe that providing the correct aids to get your horse to move forward freely is also a great analogy for moving forward in life.

Webster's Dictionary defines the word "Allow" as to "neglect to restrain or prevent".

So when you ask your horse to move forward, make sure your body and your mind are also asking your horse to move forward. Notice if you are pulling back on the reins, notice if you are bracing your seat, notice if you feel nervous or anxious - bring your full awareness into the experience. Also pay attention to your leg - is it bouncing around and constantly nagging at your horse's side? Nagging and always asking will dull your horse to your aids and legs - your horse will stop paying attention and then moving forward becomes really hard work.

The same is true for moving forward in life. Allow life to happen and bring your awareness to new situations. Are you wanting "yes" but feeling "no"? Are you really saying "yes" to moving forward or are you resisting the change?

Change is the only constant in life - and moving forward is the path.

Jennifer K. Donovan
Principal
Equestrian Services, LLC - Delivering the Equestrian Experience
Equestrian Professionals, Inc.
Equestrian Management, LLC

How to Land a Job

2009-10-08T00:00:00-05:00

It is no secret that the equestrian industry has taken a hit with everyone else during these economic times of difficulty. There are many of you out there looking for employment either in this industry or even outside of our industry.

We at Equestrian Services, LLC have several affiliated companies that are separate entities. One of them provides planning and design services and the other provides operations and management support for equestrian facilities. We have been fortunate in that we have and will continue to hire during these tough times. We have placed ads and we have also sent out announcements through our Newsletter.

We have literally received hundreds of inquiries over the years when we have posted a job opening. How many of those people followed the instructions and wrote and presented the professional image we expected (correct grammar, correct spelling, proper follow up, etc.) with a professional introduction? Probably less than 5%. If you want to land a job, first research the company who has posted the job listing, then make sure you are referencing the correct company (many companies have affiliates and multiple entities), also make sure you are addressing the correct person and second, follow the instructions to the "T". If the posting requires a cover letter, send a cover letter. If not, a nice short professional note would be most appropriate.

You never get another chance for a first impression. Just blindly sending out your resume or not following the instructions really will not yield any results.....

Jennifer K. Donovan
Principal
Equestrian Services, LLC - Delivering the Equestrian Experience
Equestrian Professionals, Inc.
Equestrian Management, LLC

Solving the Puzzle

2009-09-21T12:12:00-05:00

As we work these days on scheduling riding lesson sessions for the Bergen County Equestrian Center, I am reminded of how much this process is like trying to solve a Rubik's Cube: complicated, obsessive, maddening and then finally … victorious! Unlike Cube warriors, lesson schedulers have to be flexible in order to solve the puzzle but like with the Cube, there are many moving and colorful pieces to fit in.& Understanding the pieces is the first part: who are they and how do they work together? The horses, the clients, the staff and the budget all must be taken into consideration. We have to schedule lesson sessions that won't overwork the horses and utilize them in lessons that play to their strengths, also we must be able to offer enough variety to the clients throughout the week that don't require the facility to be staffed at all times (this will kill the budget!) and that bring in the necessary revenues for the facility. It's a tall order and one that requires careful study of your herd, your clients' schedules and needs, and your staff availability.

When you are dealing with many horses and many riders, as well as with limited riding rings, instructors and hours of the days, the possible combinations and permutations –coupled with the limitations- can make the task daunting. Like with other activities such as ballet lessons, swimming and karate, pre-scheduling lessons into sessions of several weeks allows equestrian facilities to fit clients and horses into the right levels, re-do the schedule only every few weeks instead of every day, keep barn and office labor costs down, and maximize the use of the horses without overwhelming them with last-minute changes or inappropriate work. Rubik's Cube is complete when all the boxes of one color are on the same side and I have to say, after all the work of putting the puzzle together, the exhilaration of finishing a session schedule is just as great as completing the Cube! As every little colored session block gets put into the weekly schedule, you remember that you do it because you want to give the clients and the horses the best possible equestrian experience, and what a thrill that is.

Alex Abella
Director, Equestrian Professionals, Inc.

How to Cut Costs and Maintain Quality Customer Service

2009-09-09T16:31:00-05:00

There is no question that almost every segment of industry is feeling the pressure of the economy. When there is less revenue, there is only one way to ride out a recession and that is to cut costs.

A book, that was written quite some time ago by the then CEO of Scandinavian Airlines, focused on customer service and building loyalty. Basically the author's premise was that most customers or clients have small initial interactions with a Company, and if those interactions went well, the customer was left with a good impression, which then carried over to repeat business. In contrast, if the customer’s first contacts were poor (i.e. the way the phone was answered, the way they were greeted when they arrived, etc.) then a bad impression was left and this would be almost impossible to erase from the customer’s memory.

I am a firm believer that business and life in general is about building relationships. This is the long term key to success. Smiling, being gracious and courteous, caring – none of these things cost money.

So, if you are going to cut expenses in a recession, do so in the ways that are behind the scenes and help ensure that the fundamental customer experience is still positive.

Instructor Certification

2009-08-19T22:14:00-05:00

Its time has come. We have seen this coming for many, many years. Hurray! There are a multitude of certifying bodies out there for riding instructors and barn managers.

Along with David and Karen O'Connor, we have been pushing for instructor certification for many years. It is a requirement for employment within our management division. We believe ANYONE who teaches riding lessons should be certified. You could have 5 gold medals - you should still be certified. In fact, if you are that good, the process should be a piece of cake and as a medalist, you should feel compelled to set an example for all.

Why certification? Because let's face it, what we do can be dangerous. And if anyone in the world can call themselves an instructor or trainer without having to have some kind of proof - how scary is that?

Many newcomers to our sport know nothing about horses. This is why certification is so important. They don't even know what they don't know about horses or riding. Newcomers are at a great disadvantage. What if the instructor has no idea what he or she is doing and they have put their rider at risk for injury? At least a newcomer could inquire if the instructor has certification prior to setting the lesson. If he or she does have certification, then there is confidence that there is some level of competency.

I took my son many years ago (who at the time was 7) for his first riding lesson at an equestrian facility in Maryland. We were given an instructor who was maybe 11 or 12 years old who was wearing flip flops and shorts. I took one look at her and grabbed my son and ran for the door. I knew better. But how many others did not? How many other kids took a lesson at this facility under those circumstances? I can't begin to tell you how many laws were being broken and how the insurance company (if they had insurance) and their lawyer would react if they knew?

Liability exposure and finding affordable insurance is a BIG problem in our industry. Insurance companies don't like us - we are considered high risk. Why? Because there have been lots of accidents and lots of injuries. Trust me. Locating affordable Worker's Compensation Insurance is near to impossible. This is a direct result of too many accidents and too many claims. We are considered such a high risk category, most insurance companies will not cover equestrian professionals. The catch is that the state requires you have it. If you have staff working at an equestrian facility and you are running payroll, you must carry Worker's Compensation Insurance. What happens when no carrier will insure you or your staff? You have to apply through the state who will then force a carrier to take your policy - and you will pay through the roof.

By creating base lines and standards within our industry, we can make it safer for everyone. This is the first step. Everyone who teaches must become certified. Don't be left behind. I guarantee employers will soon make this mandatory.

Below is an excerpt from the USHJA:

"The USHJA Trainer Certification Program... is intended to help promote trainer credibility and offer ongoing professional support. Certification does demonstrate a marketable merit of knowledge that will gain in credibility with each passing year."

Following are many of the certifying bodies:

USHJA (www.ushja.org/content/TCP/index.aspx)
USDF (www.usdf.org/education/instructor-certification)
USEA (useventing.com/education.php?section=instructors)
American Riding Instructor Association (ARIA) (www.riding-instructor.com/certification)
Certified Horsemanship Association (CHA) (www.cha-ahse.org/)

Riding in France

2009-07-22T20:15:00-05:00

I recently returned from a business trip to France where I had the amazing experience of riding highly trained Lusitanos and Adalusions. As a dressage rider, I cannot stress enough the importance and value of sitting on a highly trained horse (school master) and feeling piaffe, passage and half pass (even the Spanish walk). I have often wondered how someone would expect to train a horse to perform these movements having never executed these movements or felt what these movements should feel like.

If you are an avid rider in any discipline, give yourself a well deserved treat and find a school master and take a few lessons. You will not be disappointed....

Jennifer K. Donovan
Principal

Bandaging Your Horse's Legs

2009-07-09T15:11:00-05:00

There may be any number of occasions when you will need or want to bandage your horse's legs. Bandaging can provide both protection and support for the horse while working, traveling, resting or recovering from an injury.

For whatever purpose, it is essential that you use proper leg bandaging techniques. Applied incorrectly, bandages may not only fail to do their job, they can cause discomfort, restrict blood flow and potentially restrict blood flow and damage tendons and other tissue.

It is often said that it is better to leave a horse's legs unbandaged than to bandage them incorrectly. Fortunately, there is nothing complicated about learning to do this. It simply takes the right materials and a bit of practice.

REASONS TO BANDAGE

Leg bandages are beneficial for several reasons:

Provide support for tendons and ligaments during strenuous workouts
Prevent or reduces swelling (edema) after exercise, injury or during stall rest
Protect legs from concussion and impact
Shield leg wounds from contamination and aid in healing

MATERIALS

A proper leg bandage generally has two or more layers: an ample amount of padding secured by a support bandage and sometimes a protective outer layer. If a wound is involved, gauze pads or a sterile, absorbent dressing may be required as well.

Padding is essential for protecting limbs. At least an inch or more of soft, cushioning material should be placed between the limb and the bandage to help disperse the pressure evenly and prevent blood flow from being restricted. Roll cotton, sheet cotton or leg quilts work well and are lightweight and comfortable.

Generally, the longer a bandage is to remain in place, the greater the amount of padding needed.

There are many choices of bandaging materials, including track or polo wraps, cotton flannels, roll gaue or bandaging tapes such as 3M™ Vetrap™ Bandaging Tape, Elastikon™ and similar products.

The bandaging material should be at least two inches wide to avoid a tourniquet-like effect and allow for movement, and to be less apt to cut off circulation (as long as it is not pulled too tightly).

GENERAL GUIDELINES

If you have never bandaged a horse's legs before, ask your veterinarian or an experienced equine professional to demonstrate the proper techniques. Practice under his or her supervision before doing it on your own.

Follow these basic guidelines:

Remove dirt, debris, soap residue or moisture to prevent skin irritation and dermatitis.
Start with clean, dry legs and bandages.
If there is a wound, make sure it has been properly cleaned, rinsed and dressed according to your veterinarian's recommendations.
Use a thickness of an inch or more of soft, clean padding to protect the leg beneath the bandage.
Apply padding so it lies flat and wrinkle-free against the skin.
Start the wrap at the inside of the cannon bone (not over a tendon) above the fetlock joint. Do not begin or end over a joint as movement will tend to loosen the bandage and cause it to come unwrapped.
Wrap the leg from front to back, outside to inside (counterclockwise in left legs, clockwise in right legs).
Wrap in a spiral pattern, working down the leg and up again, overlapping the preceding layer by 50 percent.
Use smooth, uniform pressure on the support bandage to compress the padding. Make sure no lumps or ridges form beneath the bandage.
Be careful not to wrap the legs too tightly, creating pressure points.
Avoid applying bandages too loosely. If loose bandages slip, they will not provide proper support and may endanger the horse.
Leg padding and bandages should extend below the coronet band of the hoof to protect the area (especially important when trailering).
Extend the bandages to within one half inch of the padding at the top and bottom.
Check bandages daily to make sure they are securely in place and not cutting off circulation.
If there is a potential problem with bedding or debris getting into the bandage, seal the openings with a loose wrap of flexible adhesive bandage such as Elastikon™ adhesive tape.
Rewrap the legs every 1-2 days to minimize the chance of circulation problems caused by slippage, or skin irritation due to dirt or debris entering the bandages.
Before rewrapping take a few minutes to examine the legs for any signs of heat, swelling or irritation. Problem areas are usually wet with perspiration.
Allow the horse ample time to become accustomed to leg bandages before trailering, riding or leaving alone in a stall.
Always wrap the parallel supporting leg as well as the leg requiring the bandage.

Rhonda Gailey - General Manager, O'Connor Signature at The Oaks

Portions of this article were provided by 3M Animal Care Products and the American Association of Equine Practitioners.

Straightness

2009-06-18T21:20:00-05:00

To have the competitive edge in any discipline it is important that your horse tracks in a straight line. Straightness if the foundation of balance. If your horse is over bent or tracking sideways, you have lost your foundation of balance. Executing any movement be it a half pass in dressage or jumping over a fence is best when your horse is straight.

How are you influencing your horse's ability to move straight? Is your body straight and in total alignment? Take a moment and look at your body in a full length mirror. Look at your shoulders - are they even on both sides? Find your hip bones - are they even? Look at your knees - do they line up? If your body is out of alignment and not symmetrical, then you are influencing the way your horse moves.

In dressage, the use of your seat bones is paramount. If these seat bones are uneven, and your body is crooked - your horse has very little chance of being straight himself. Imagine someone sitting on your shoulders perfectly square - imagine how this would feel. Now imagine someone sitting on your shoulders leaning to one side - try and walk in a straight line....

Chiropractic, yoga and Pilates - these will improve your frame and give you the edge you are looking for. Your horse will thank you as well.

What Does Having a "Green" Facility Really Mean?

2009-05-29T17:24:00-05:00

Developing a truly “green” equestrian amenity involves a comprehensive approach from beginning to end. Effective land planning decisions guide where an equestrian facility might best be located; on site design decisions work within the context of existing ecosystems and, and LEED certified design and construction supports sustainable facility operations and best management practices for the amenity.

To begin with, where a facility is located is the first step in developing a sustainable amenity. If an equestrian facility (and its associated community) is located far away from existing development, the environmental costs of transit, waste disposal and access to resources outweigh the “green” benefits of developing an equestrian facility. Finding ways to balance a “new ruralist” lifestyle with current Smart Growth techniques is one way an equestrian community and its associated facility can become a steward of the environment.

nce a site has been chosen that meets sustainable land use requirements, consideration should be given to regional issues, existing land cover, topography, and location of wetlands and sensitive natural areas when selecting the location of an equestrian facility on site. Developing with respect to the existing landscape and ecosystems is one of the first steps in creating a sustainable equestrian facility. Where you choose to locate your barn and covered arena, ancillary structures, pasture and circulation should always reflect the existing natural conditions onsite. A truly sustainable facility works with the existing landscape, not against it.

A truly “green” equestrian facility should also take into consideration stormwater management, onsite hay production and manure compositing. Stormwater management techniques such as pervious pavement options instead of asphalt or concrete, using bioswales to retain and filter stormwater before returning it to the ground, installing intensive green roofs to minimize runoff or utilizing a graywater catchments system to collect water for pasture or arena application are just a few ways to mitigate the environmental impacts of an equestrian facility. Conserving land for onsite hay production is yet another way an equestrian center can operate sustainably, especially as weather extremities threaten existing hay supplies nationwide. Manure management continues to be a buzzword in the equestrian community, and on site composting techniques are becoming more popular and easier for large-scale equestrian facilities to implement.

While standards for sustainable barn design currently do not exist, many of the United States Green Building Council (USGBC) LEED recommendations can be applied to barn design and construction. As stated previously, green roofs are highly beneficial for onsite mitigation of stormwater, and most barns consistently address natural lighting and ventilation concerns identified in the LEED for New Construction program. Utilizing existing standards in the design, construction and material selection of an equestrian facility is imperative when aspiring to create a truly “green” amenity.

Equestrian facilities are at an advantage to promote sustainable land use and construction practices nationwide. To be truly “green”, however, no one item listed above is enough. Sustainability is a comprehensive process, beginning with land use, site development choices, natural systems, green building design and sustainable site operations. While implementing any one of these measures is better than none, a truly “green” equestrian facility looks at how each step influences the next, and how a comprehensive approach produces superior results for horse, rider, and the environment both enjoy.

*The LEED Green Building Rating System™ is the nationally accepted benchmark for the design, construction, and operation of high performance green buildings.

It Does a Body Good.......

2009-05-12T20:02:00-05:00

I was lucky enough to be able to participate in a wonderful clinic this past weekend at our O’Connor Signature facility at The Oaks of Lake City. We hosted a Centered Riding 2 day clinic taught by Heidi Potter who worked under the tutelage of the well respected and admired founder, Sally Swift. In this workshop, we focused and learned techniques on our body awareness and breathing.

Some people think of Centered Riding as yoga on horseback but it’s more about improving our balance, security and communication with our horse. What I discovered to be profound is how our mind can affect our riding. There were a couple of key aspects that I learned that I would like to share:

Awareness of your body

I bet we would all be amazed if we really took the time to recognize situations where we stop breathing or clinch our knees or do other things out of habit. For example; humor me and follow this exercise for a minute.

Cross your arms...
Cross your arms again...
Was it the same arm on top both times?
Now try it the other way... Does it feel weird?

The same thing can be tried with folding your hands. This proves to us that we are victims of habit and often will float through life and ride without being aware of our own bodies. Instead, practice using clear intent which we can all do through “ideokinesis” a word meaning “the idea you hold in your mind affects the way your body moves”.

Glass half empty or full?

One of the things that the clinician first asked us to do was to NOT think of a zebra…Now, what just happened as you read that? Bet you thought of a Zebra…J Precisely what we did too. She explained that our minds don’t process negatives. Instead it causes us to react in just the way that we are trying to avoid. If we say to ourselves when riding, “don’t get tight, don’t’ get tight, don’t get tight” …we usually end up..getting tight. Instead, if we change our thinking and tell ourselves to relax our breathing then our mind processes that information and we have positive images versus the negative.

75/25% Rule

Another profound realization was that she taught us to focus 75% of our energy on ourselves and 25% of our energy on the horse. If we are not correct then the horse cannot perform correctly. This can also be used in our teaching.

Brakes?

Last but not least. I loved this thought for all riders out there that can tend to get too “handsy” with their half halts. We have all been there. Just remember, we don’t want to stop their mouth…we want to stop their feet!

Rhonda Gailey
Resident Equestrian Facility Manager
The Oaks Equestrian Center - an O'Connor Signature Facility

UNDER HOOF

2009-05-02T17:04:00-05:00

A Riding Arena Footing Primer

Horse people tend to be very particular in their likes and dislikes. You can ask one hundred different horse people their opinion on one product and get almost one hundred different answers. Riding arena footing preferences are a great example of this. Opinions and likes vary from discipline to discipline and even from person to person within each separate discipline. Footing is the material found on the surface of an engineered riding arena. English arena riding falls basically into two categories: dressage and hunter/jumpers. Dressage enthusiasts typically like their footing a bit deeper than the jumpers. In the western disciplines, footing depths are generally split into two categories: barrel racing and reining. Here the reiners typically like their footing deeper than barrel racers. Footing depths generally vary between 2 and 5 inches, depending on material type and riding style.

The basic job of footing remains the same for all disciplines. It should cushion the horse’s hooves, and provide Discipline-appropriate traction (which includes the ability of the reining horses to slide). The footing should be non-toxic, odor free, and as dust free as possible. It should also be consistent through out the arena (i.e., level, of uniform depth and firmness, etc.). When deciding which footing is right for you and your horses – ride it before you buy it. A particular footing or additive may feel great in your hand and feel completely different under hoof. Find a facility that has the kind of footing you are considering and ride on it – most footing manufacturers can provide you with a list of farms using their product. It is also recommended that you talk to the people who use it regularly and those responsible for maintaining it. Pertinent questions to ask include: How many riders use the arena per day/week? When was the footing installed? How much did it cost (both material and installation)? How often is the arena groomed and with what tool? What they are using for dust control – and if water, how much, how often, and how applied? Answers to these questions will help you decide on the best footing to meet your riding needs, budget, and time/maintenance threshold.

The following sections describe a variety of footing materials and additives, but are by no means exhaustive. Every year new products arrive on the market and many may prove to be excellent. In any event, it is important to have clear expectations regarding the performance of your footing (as well as the manufacturer and the contractor installing the material). Footing can be very costly to install and even more costly to replace if you are dissatisfied. So it is very important to do your homework and make your decisions wisely.

Another important rule of thumb when installing your footing – less is more. Even on the most tightly compacted base there will be some co-mingling of base and footing (effectively increasing the volume of footing). Start with less material than you think you will need because it is much easier to add additional material to your arena, than to remove it.

Stone Dust Footing

Here in the East, it is common to see arenas with a product known as stone dust (a.k.a. blue stone or #10 screenings) as the footing. Typically stone dust is used as the engineered base of the riding arena because it compacts well and does not contain large stones. Some excavators will compact the stone dust then add additional stone dust in its loose form as the footing on top. It is more difficult to maintain this type of arena as the tendency is for all of the material to become highly compacted. With no clear delineation between footing and base (as opposed to the footing in the next section) and the need for more frequent and aggressive harrowing to keep the riding surface from becoming rock-hard, it requires a skilled operator to keep the compacted material level (it will tend to have rolling waves) with a consistent “fluffy” layer above it. Stone dust is the lowest cost material to use as footing and may be appropriate for you if the additional maintenance needs and the possibility of a less level surface will not adversely affect your riding.

Sand Footing

By far, the most common substance used for footing is sand. Sand is most frequently used as a stand-alone footing, but is also the used with other lofting agents (see below). Sand placed over an engineered base composed of compacted stone dust is fairly easy to maintain. Sand will not harden like stone dust and when dragging, one can differentiate between fluffing the sand and harrowing into the base. Sand is the next most affordable footing material after stone dust. While there are a wide variety of sands marketed to equestrians, a washed concrete sand (ASTM C-33) is a good place to start. To meet the American Society of Testing and Materials (ASTM) specifications, all C-33 sands must meet specific particle size requirements (i.e., they are washed to remove fine, dust-causing particles and screened to remove all larger pebbles and rocks). There are two broad categories of sand available: manufactured sand which is produced as a product from rock crushing, and natural sand which is mined from wherever it has been deposited (e.g., river bed sand or bank sand). The chemical composition of the material from which the sand is made will also affect its performance in the ring. Generally speaking, a hard (e.g., quartz), angular C-33 sand will resist breakdown and provide good traction in your arena.

Lofting Agents

People often prefer to add a lofting agent to sand to help with active recovery, retain moisture, and to add more cushion and spring. This list is seemingly endless with new products coming on the market almost monthly. To date there are three major categories on the market: rubber/plastic products, fiber products, and wood products.

Rubber Products

A wide variety of rubber and plastic products are available for use as lofting agents for your arena. Some, like crumb rubber (made from recycled tires), have been around for many years. Others, including ground sneakers or tennis balls, shredded surgical rubber, and stripped electrical wire casings have come to market more recently. Rubber lofting agents provide additional cushioning for your riding surface. In addition, many (the crumb rubbers in particular) help retain moisture by some of the material “floating” to the top of the sand and creating a “lid” to keep moisture in. the darker colored materials also absorb heat from the sun and will stay rideable longer in cold weather than sand-only footings. When installed correctly, these footings can provide a low maintenance, all weather quality riding surface both indoors and out.

Any of these products may be ideal for your situation and many are quite costly. It is important to be clear on what you are buying and what to expect. Even within the crumb rubber footings, cost, quality, and guarantees will vary greatly. Again, try it before you buy it and look for clear (i.e., written) information on how the product will perform and how the manufacturer will stand behind their product.

Fabric/Fiber Products

Fabric and fiber based lofting agents have been used in Europe for some time and are now finding their way into arenas on this side of the Atlantic. Synthetic felt is ground into small pieces and mixed with sand. Alternatively, the short fibers from which the felt is made is mixed with sand to create a cushioning and moisture retaining footing. The fabric or fibers create virtually no dust as they wear. These footings are perhaps best suited for indoor arenas as the fibers and fabric are quite light weight and have a tendency to be blown by the wind. As grinding the felt requires specialized machinery, there are few sources for the material and it is fairly expensive. It generally performs at its best when installed in an indoor arena and is consistently watered with an irrigation system.

Wood Products

Wood products can provide cushioning and moisture retention for a sand-based footing. Chips and shredded material can also vary in size and texture creating inconsistent footing. As they are organic, these products will eventually decompose and lead to dusty (if dry) or compacted and/or slippery (if wet) conditions in your arena. Engineered wood fiber products are more durable and consistent and reduce these issues. All wood products need to be replenished every couple of years (depending on conditions, arena traffic, etc.). Peat moss is another wood product used as an additive to arena footing. It can be mixed with other lofting agents to help maintain moisture content, but will only perform well if monitored and watered consistently. If not maintained properly, the peat moss dries and footings can become quite slippery.

Coated Sand

Another type of sand based footing is the polymer or wax coated sand. The polymer and wax coated sands are guaranteed to be dust free. In creating these materials, each individual particle of sand is coated to prevent dust. The material is engineered to have appropriate frictional characteristics for traction (it has the look and feel of brown sugar). Since it requires no water, it does not freeze. It does not compact so requires only minor grooming. Manufacturers offer differing claims of the durability of their products with the more durable being the more expensive. And expensive it can be. Footing for a 20m by 60m ring can cost between fifty and one hundred thousand dollars.

Dust Control

Watering is still the most widely used form of dust control. It is safe and reliable. The most efficient method for watering an indoor arena is an overhead system. Overhead systems are very expensive, but provide the most consistent uniform coverage. Kickwall-mounted rotor systems cannot provide even, consistent water coverage. By design, the circular spray pattern creates areas where the rotors overlap (that will tend to be wet) and areas where there are gaps between the sprays (that will be dry). This is less of an issue with outdoor arenas as rotors can be designed to only have overlap and the sloped base allows excess water to flow off the ring (like when it rains). New traveling irrigation systems are quite affordable and are very versatile in that you can use them in your indoor arena or outdoor arena. And they are quite efficient in putting down even, consistent water over the entire arena.

Some facilities are mixing in magnesium chloride in lieu of using an irrigation system to maintain a dust free riding environment. The main concern with magnesium chloride is the drying effect it may have on the horse’s hooves. If using magnesium chloride for freezing prevention or dust control, it is recommended you frequently oil/moisturize the hooves and rinse the hooves off after riding on the footing.

Another dust control procedure involves spraying a non-toxic synthetic liquid over the footing. Similar in principle to polymer coated sand, the liquid theoretically coats each particle of footing, trapping the dust in the sand. Regular harrowing is required to keep the materials properly mixed. With continued riding, both the sand and the liquid will degrade requiring additional applications every 6 to 12 months depending on use.

Michael M. Donovan – Arena Designer & Consultant Nationwide
Principal, Equestrian Services, LLC

Do What You Love

2009-04-22T16:18:00-05:00

If your idea of combining horses and careers are limited to training or being sentenced to endless days of cleaning stalls in frigid or sweltering temperatures, think again. Not everyone has the ability to train horses, or the patience to be a riding instructor.

But some of us are brilliant with numbers, natural writers or skilled artists. There are ways to use your strengths to your benefit and find an equestrian-related occupation that is ideal for your particular talents.

The horse industry in America is thriving and any thriving industry needs qualified employees A recent economic impact study done by the Barents Group of Washington, DC, found that the horse industry’s $112.1 billion impact on the U.S. gross domestic product is higher than contributions from the motion picture industry.

An industry that produces goods and services worth $25.3 billion and involves 7.1 million people needs employees to keep it running. The 1.4 million full-time jobs provided by the horse industry rank above employment numbers for railroads, radio and television broadcasting and gas and coal product manufacturing, according to the study.

So what are these 1.4 million people with horse industry jobs doing? You name a field and there is probably an equestrian need for it. From hands-on horse care positions to horse-related careers, there is something for everyone.

Working as a barn manager, instructor or groom will give you daily contact with these amazing creatures we find ourselves drawn to. There are numerous ways to earn a living working directly with horses - teaching young children or adults how to ride, exercising racehorses, grooming for a professional rider, managing breeding operations or becoming an equine vet, for example.

As with any job, lots of experience helps. For a long time, there were few ways to discern those qualified and with an adequate amount of knowledge from those who knew just enough to, at best, get by and, at worst, be dangerous. More and more colleges and universities across the country are developing equine degree programs, offering quality training, experience and validity for students once they graduate.

Having a degree or obtaining certification through a respected organization will set you apart from the pack. There are training and instructor certification programs available through the Certified Horsemanship Association, the American Riding Instructors Association and with breed organizations like the United States Dressage Federation, for example. Several groups are now offering stable management certifications – a great way to legitimize your horse handling and care abilities.

Preparing yourself for the workforce with qualifications like these is an important step in changing what we refer to as the “emotional slavery” mentality in the horse business.

People are expected to work with horses because they love horses, not because they make a decent salary that can support themselves and their families.

Doing a job you love should not mean living paycheck to paycheck without basic benefits like health care and vacation that employees in other industries receive.

Changing this attitude is one of the main goals of Equestrian Management, LLC, which is seeking qualified and certified candidates for the equestrian facilities they manage in an effort to end the high turnover rates found in so many equine jobs. This benefits facility owners and staffs equally, as these proud and loyal employees work harder to create a better service for the owners to offer to their customers.

Let’s not forget the other and equally important side of the horse industry, where your job may not involve touching a horse everyday but your work can be instrumental in the way horses are cared for and viewed.

There are too many facets of the horse world requiring educated and skilled employees to name. But just scratch the surface and you can see the multitude of opportunities.

If you never go anywhere without your camera, maybe a career as an equine photographer is up your alley. Are you a whiz with numbers? Large breeding farms and equine product manufacturers need accountants. Scientists can do genetic research and nutrition management. There is a need for lawyers to specialize in equine law.

If you are an equestrian and a landscape architect or land planner, you would be ideal for a position here at Equestrian Services, LLC. Spend your days planning and designing equestrian facilities, communities and resorts. This is just one example of an unusual way to put your professional skills to use in the equestrian world.

Whether it’s as a marketing director for a breed organization or as a hunter/jumper trainer, there is a niche to be filled and an industry to keep expanding, which makes it easier and easier to find a career in it.

Eyes Up

2009-03-14T10:31:00-05:00

“Eyes Up!”

If you are like most riders, you have been taught to look beyond the jump obstacle in your approach. I was definitely taught this way and it wasn’t until a few years ago that I learned that it wasn’t the best way. The problem with this is that you will never “get” your timing. Timing is when you will be able to predict your stride in front of the obstacle. You will be able to get this more accurately if you actually SEE the obstacle. Your timing will immediately improve if you watch the obstacle in your approach.

You should focus on the top rail until it disappears between your horse’s ears. Look at the front rail of your oxers, top rail of your verticals and the back rail of your triples. Timing is a skill that develops over years and years of jumping and you won’t instantly have the perfect “spot” but in the meanwhile, you will be able to develop a more steady rhythm to the jump. You should still have your eyes up but on the top- not beyond.

Rhonda Gailey
Resident Equestrian Facility Manager
The Oaks Equestrian Center - an O'Connor Signature Facility

Staff Retention

2009-03-03T20:30:00-05:00

Want to know how to attract and keep good staff?

Research shows that employees:

Value training and continued education
Value challenging and meaningful tasks
Will stay when an amiable team environment is fostered where each staff member’s contributions count
Are content when good managers are hired who provide solid leadership
Enjoy their work and will stay when proven employees are allowed to work autonomously and to be accountable for their work
Value flexibility in terms of working hours and comp. time when needed is offered

When possible, but surprisingly less important if competitive wages are already being offered, bonuses and raises are also welcome rewards.

Jennifer Donovan
Principal
Equestrian Services, LLC
Equestrian Management, LLC

Horses for Healing

2009-02-25T07:39:00-05:00

Equine Assisted Psychotherapy, or EAP, is a type of solution-focused, experiential therapy, which involves horses, a licensed Clinical Therapist and an Equine Specialist. Participants learn about themselves through interaction with horses on the ground in a non-directive, non-verbal approach. (No riding is involved.) During the activities, feelings, behaviors and patterns unfold, and afterward, the Clinical Therapist discusses what did or did not happen. Clients experience the reality of choices, attitudes and consequences in real time. This therapy increases self-discovery, creativity, self-confidence and leadership.

This type of therapy has been used to work with people to help overcome various behavioral issues, Attention Deficit Disorder, Traumas (PTSD), Domestic Violence, Substance Abuse, Eating Disorders, Anger Management, Conflict Resolution, Anxiety, Depression, Grief and Loss, Communication and Relationship issues to name a few. It has been used very effectively with individuals, families, and corporate retreats for team building and leadership.

Equestrian Management, LLC

Why you need an Expert

2009-02-08T09:44:00-05:00

If you were developing a golf course for a resort or community, would you rely on your friend who plays golf to create a golf course and club for you?

Could he/she run feasibility studies, operational and capital budgeting, and planning, detailed design and then manage it for you? I seriously doubt anyone would put their golf amenity at risk in this way. So then why do developers ask and rely on people who ride horses to be their equestrian amenity consultants?

An equestrian amenity in many ways is even more complicated than golf –

We are dealing with a living, breathing animal that is often considered a family member – so it is highly emotional
It is also a business model that cannot be a profit center – it will need to be subsidized so running detailed operational parameters for start up through steady state and either creating an HOA subsidy or a Club membership program is of paramount importance
Mixed demographic with different needs and likes and dislikes… there is a no “one size fits all model”.
The equestrian industry lacks a standard of professionalism and the vendor/concessionaire model has failed time and again – one of the keys to success is hospitality style management and continuity of service – the options for management are limited.
We typically have seen amenities overbuilt with no understanding about designing and programming to a target market and then phasing construction along with sales.

Planning and executing an equestrian amenity is complicated and needs experienced professionals who understand the nuances so they can help ensure the model is economical for the long term and the ROI makes sense for all the stakeholders.

Jennifer K. Donovan
Principal
Equestrian Services, LLC - Developing the Equestrian Lifestyle
Equestrian Management, LLC

Practice Makes Perfect?

2009-02-05T16:50:00-05:00

he old saying goes that Practice makes Perfect, but I have learned that Perfect Practice makes perfect. We all know that we become victims of habit. If we practice something incorrectly over and over, then we perform it incorrectly when the time comes to demonstrate. Each day when you ride; whether it be for pleasure or show, ensure that you are paying careful attention to devote 100% of your attention to your horse and what it is you want to accomplish during that ride. So many of us get caught up in our "day jobs" that we don't deflate before riding. Mental preparation is a crucial part of riding at every level and discipline. Those who can handle the stress and distractions of the day are the ones who will grow and learn and become successful riders whether it be a trail ride or in the show ring. They prepare mentally as well as physically. They visualize, they accomplish their performance goals, and quite often, they win. Spend time with yourself or with your trainer perfecting your riding and then it will become second nature so that you have one thing less to stress about. Perfect your Practice!

Rhonda Gailey
Resident Equestrian Facility Manager
The Oaks Equestrian Center - an O'Connor Signature Facility

Stress Relief

2009-01-23T16:14:00-05:00

Every day the news comes, and every day it seems to be more bad news. I would venture to say that everyone has been touched by the economic meltdown in some way. Jobs are being shed at an alarming rate, and the value of our homes continue to decline.

The best way to deal with anxiety and stress is to get one's mind off the bad news. High-tail it to the barn and spend extra time just watching the horses, or if you are lucky and have access to a horse, spend some extra time grooming the horse or hand grazing the horse. If you are one of the super lucky - go for a long, relaxing trail ride. Just focus your attention 100% on the horse.

I guarantee you will feel better. Sunny side up! Things will improve soon.

Appreciation

2009-01-12T18:25:00-05:00

I have been thinking about what makes a better working environment, especially within the equestrian industry. What are some of the qualities that would help make things better that are easy to attain without spending lots of money or time?

How about working on your attitude? Are you one of those people that see the glass half full... or half empty? Are you Eeyore?& Or Winnie the Pooh?

In this economic crisis, I am continually surprised when I hear people complain about their job, whether it is about the lack of benefits, or they don't like a certain policy, or they think that things are not happening to their liking fast enough or not unfolding the way they want it to unfold.

When you step back from your situation and apply a worldly view... you may find that you could be appreciative that you have a job at all. The U.S. is shedding jobs at an alarming rate and every day the unemployment numbers rise, yet I find it amazing to hear people complain about work or complain that they live pay check to paycheck - when there are so many who no longer have a job or a paycheck. And if you take this view even larger to the world - there are millions who are starving to death, who live with dirt floors, no clean water and no electricity. Some in certain parts of the world live in constant fear of being killed at any moment.

Come on fellow Americans - let us find daily reasons to be thankful. They can be small, as small as giving thanks for the air to breath and giving thanks for the sunshine. If we choose to see things differently – then suddenly everything can change.

I have a suggestion… for each of you and for the love of horses. Give thanks and find gratitude for the horses themselves and give thanks that you have them in your life. It is an honor and a privilege.

When you are appreciative, you greet people warmly and listen more deeply. I recently read that 7% of people leave their jobs because their bosses didn’t greet them. Say hello to everyone you can. Once you are grateful for everything that you have, you will become a team leader who inspires loyalty, increased productivity and a happier environment which translates into people wanting to work for you.

Living with grace and bringing gratitude into your daily life will help foster happiness which translates to business success and personal success.

All the best,

Jennifer Donovan
Principal
Equestrian Services, LLC - Developing the Equestrian Lifestyle

Helpful Feeding Tip

2009-01-06T09:17:00-05:00

The only constant in life is change. Sooner or later your staff at your barn will change, someone will leave unexpectedly, someone may get injured, you may find yourself without help for a few hours, or even a few days depending on the circumstances.

As we all know, the consistent feeding and watering of our horses is paramount to their well being and good health. So being prepared for any and all situations is a helpful tool. In facilities we have designed, we design the stalls so anyone can feed without having to enter the stall. Water is automatic, and feed doors allow for hay and grain to be deposited without entering the stall. You may be asking why this is important? As fellow equestrians, we all know that our horse handling skills are unique and learned over many years of working with horses. Even with our years of experience, we would all feel different levels of comfort entering a stall of an unfamiliar horse. So if for some reason there is a situation at the barn and you are left short handed, we suggest you create a plan so anyone could do the feeding (including a non horse person).

I suggest you create a “Feeding the Horses for Dummies” Manual. You have seen these yellow and black books in the book store – they are a “prolific series of instructional books which are intended to present non-intimidating guides for readers new to the various topics covered”. I am suggesting you create a “Feeding the Horses for Dummies” Manual and openly display it in your feeding room.

Step One – clearly mark each stall with a stall number and create a chart with the name of stall and the horse’s name and a brief description (i.e. Chestnut Mare).

Step Two – clearly mark all feed, supplements and medications – this is really important.

Step Three – have a scoop or measurement device that is clear without any confusion so quantity of grain or medications is clear and precise – make sure you have lines on your coffee cans for measuring or even better, get a scoop with measuring lines already on it.

Step Four – step by step, write the process down for feeding. For example, if you drop hay first, explain where the hay is, draw a diagram if necessary showing the hay storage area, explain what a flake is – make the directions 100% fool proof so anyone off the street could do it.

Step Five – test it. Grab a friend or family member one day and have them run through the feeding drill. See what worked and what needs to be explained further.

By creating your “Feeding the Horses for Dummies” Manual and performing this drill you have not only tested your manual – you have actually secretly trained an emergency helper.

What is triage? Triage is the process of prioritizing in order of importance. This is what you are doing in case of an emergency – water and feed are your number one concern, turn out and cleaning the stalls can wait for an experienced horse person’s arrival. In an emergency or in the midst of a staffing crisis, your horses are fed and cared for. Leave the picking, cleaning and turn-out for the experienced horse handler – the horses will be okay left in for a day or until an experienced horse person can get to the facility.

If you have experienced horse handlers available to help in an emergency, then also create a segment in your “Feeding the Horses for Dummies” Manual on turnout procedures. Make sure you number and diagram paddocks, explain in great detail turn out schedules and pasture buddies, personalities of the horses (i.e. one likes to bolt after you remove the halter or another likes to kick out and run off) and also include booting requirements – again, write it all with diagrams and run a drill.

Jennifer K. Donovan
Principal
Equestrian Services, LLC - Developing the Equestrian Lifestyle

Good Bye 2008.....

2008-12-27T13:29:00-05:00

There is no doubt that many of us are looking forward to putting 2008 to bed. It was a difficult year for so many reasons. While I read many sources for financial and economic forecasts, I am at least beginning to see some common themes. I am beginning to see the bottom somewhere between now and the middle of 2009 with a slow recovery on its way.

From our business perspective, projects are slowly beginning to thaw after being deep in the freezer. If a recovery starts in earnest 2010 and 2011, then planning and design projects will start back up with construction moving through 2010 with product ready to move again in 2011.

We are wishing all our colleagues, associates and friends a Happy & Prosperous New Year.

Successful Management Tips

2008-12-04T09:06:00-05:00

In my many years of managing staff and client relationships, I have learned a few things along the way. In my experience there are two (2) concepts that are paramount to success.

The first is managing expectations. This concept is the foundation which both your staff and client relationships are based upon. This occurs the moment you open your mouth to speak about a job description or a service you provide. To create this foundation for success, one must plan in advance and think through to the future. Nine times out of ten this occurs in an unconscious manner. To run a successful business means you must have good staff relations and good client relations. Preparation is the key to this success. If you make promises or set expectations that you cannot keep, you are doomed for failure. This applies to both staff and clients. Think through the management of a staff member and be realistic in the job description and in your expectations. Have these both conveyed in verbal and written communication. In addition, you must create a process whereby you have measures for your success. Waiting a full year to give feedback in a review of an employee is ineffective. This is also catastrophic in client relationships. Create a forum where you can collect feedback from your clients, collect feedback from your staff and provide direction to your staff – this will allow you to “manage” the relationship and have opportunities to make course corrections all along the way.

The second concept is the art of listening. In this day and age of multitasking, this is a very hard task to master. When you are meeting with an employee or a client, giving them 100% of your undivided attention is a true blessing that will make you a great leader. The practice of listening is a true art form. Notice the word “practice” in relation to the art of listening. Just like meditation, this is a practice. If you are in conversation with a staff member or client and you find your mind is wandering, gently bring yourself back into the "now "– into the present moment and focus on hearing and listening to what is being said. This technique can permeate your entire life and also enhance you personal relationships.

“Listening is an art that when done well delivers tremendous benefits. The goal of listening well is to achieve win-win communication. Win-win communication not only fosters understanding, affirmation, validation and appreciation, but it also creates an atmosphere of trust, honor and respect. When someone truly listens to you, don't you feel special?” – Terry Wildemann

So whenever you are in the presence of another... just listen. You will be amazed at the transformations that can occur.

If you can master these two techniques, I guarantee you will see immediate results.

Jennifer Donovan
Principal
Equestrian Services, LLC
Equestrian Management, LLC

A Weekend with Walter Zettl

2008-11-06T17:08:00-05:00

Recently we had the opportunity to host Walter Zettl and his wife, Heide, at The Oaks of Lake City for the first annual Walter Zettl clinic on October 18-20, 2008. This was our first clinic at The O'Connor Signature at The Oaks Equestrian Center, since we had just had our Grand Opening the weekend before.

We took the opportunity to interview Walter during those evenings to get his thoughts on this equestrian facility.

Interviewer: What is your overall impression of The Oaks?

Walter Zettl: It is spectacular!

What is your impression of the riders participating in the clinic?

All of the riders tried very hard to get their horses in harmony with themselves. They all tried to get the horse obedient without any force, and they were all nicely dressed with polished boots and clean horses.

When I was 16, I was grooming horses in the barn (every day) - eight horses, from basic level horses to Grand Prix in dressage and jumping. I had to clean each horse, saddle, bridle and pads, so that at any time, I could go to the show. I also cleaned the box stalls and aisles, so that I was always ready for inspections that came without warning. Sometimes, another trainer would come behind us and put a piece of straw into the horse's tail, which had been carefully combed out, and if the trainer came into the arena and saw this, the rider would get the night-shift. So, every one of the workers tried to have the cleanest horses so they didn't have to take the night shift.

You were never late. If you were punctual, then you were 15 minutes late already.

Does the Oaks facility lend itself to teaching a top clinic?

Absolutely! It is a well-thought-out facility; the footing is super and springy without being too deep, very horse-friendly. One has the ability to train horses in both cross-country and pleasure riding. For every type of riding, the facility is super: for dressage, three-day eventing, or pleasure riding, and there are many wonderful trails.

Was there a professional approach to the clinic by the staff, the administration and the facility?

They were professional and very helpful to me; the spectators and everyone else could feel at home. Everything was very clean, including the barn, the viewing lounge, the office and the wash rooms. You can see how well the facility is managed in the smallest details.

Would you like to return to give another clinic?

For every clinician coming to this place, it would be an honor and a pleasure. Yes, absolutely... Let's pick a date when we are through!

What would you change if you could?

I would add circle points to the dressage arena (or markers to show the take-off and the landing at each letter). I would also like to see in this wonderful place "the prayer of the horse" on the barn's wall - everyone should be able to see and read it.

During the clinic, I took the following notes from Walter during 16 hours of auditing:

Be playful with the horse. For example, when we first started cantering, we would take the short side and ask two one-tempis to do something on the short side, since nothing ever happens there. We cantered a large serpentine over the rails of the dressage arena, and then we asked for a flying change on the shallow serpentine over the long rail to get the hind leg more suspension (or the suspension gets a little higher). All these playful elements help keep the horses sharp.

He made the students take up the reins *carefully*, and then sometimes asked them to do canter or half-step trot right away; the point of this being that when the reins are taken up, the hind leg should be engaged enough to do anything out of the walk (like turn on the haunches, canter, rein back, take half-steps in trot - anything!
Always read his book (especially know the exercises) before riding with him.
One of the directions that Walter repeated over and over is that the riders' leg aids should be invisible, so the rider must find out how little she has to do to make the leg aid effective, and always turn the toes in because a lot of riders have their heels on the horse, putting the spur more on than off.
Make hundreds of transitions during the lesson, such as: walk-trot-walk, walk-halt-walk, walk-canter-walk, canter-halt (only two or three steps), walk-halt-rein back, and rein back-half-step forward. This will help the rider to always think about getting the hind leg active in between.
Be sure that when the horse is stopped, he stays long and quiet while the rider does nothing.
Ride up in heaven - not down below earth. A Chinese proverb reads, "Rider and horse should always strive to get in harmony." Learning is like rowing against the current; when you stop rowing, you go backwards.

O'Connor Signature at The Oaks Equestrian Center, Lake City, Florida

Shocking Truth About Equestrian Communities

2008-10-22T14:40:00-05:00

We keep an internal data base on equestrian communities and have travelled far and wide and toured some of the most pretigious ones in the country. Here is the shocking news......besides our own Inagural O'Connor Signature at The Oaks, we have not found ONE equestrian community who got it right!

We have found some that were planned well, and even designed well.....but EVERY single one of them have missed the most important piece of the puzzle. How to create a sustainable financial model!!

The brutal truth that no one seemed to consider is that the equestrian facility will loose money. It will always loose money. Many developers have made the choice to own the facility seperately. They were successful in attracting buyers and selling real estate, but now that they have sold all their real estate they are struggling with the monthly deficit they are paying out from their own pocket. Either they will continue to pay, or they will push the facility onto the folks who ride there, or they will bankrupt the entity and close it down eventually and there goes your equestrian lifestyle!

Horses attract buyers. This is a fact. Many of those buyers are what we call passive enthusiasts - they do not actively ride, but enjoy seeing the horses, enjoy the open space, and generally enjoy the idea of the lifestyle. In order to create a sustainable financial model, EVERYONE needs to help pay for the equestrian component. Generally is it considered "open space" or "common area" in our CCRs. You still collect revenues for services provided, but everyone helps pay for the horses to be there. Otherwise....it won't work! We are going to visit a community that has over 1,000 residences. Less than 80 decided to join the equestrian club and they are not assessed monthly dues. They are loosing a lot of money every month and they will have no choice but to decrease services and cut corners. Everything will eventually go downhill from there...If each one of the 1,000 residents chipped in $20.00/month everything would be fine and dandy. We would argue that everyone benefits from the horses being there - so everyone should help pay.....otherwise it won't work.

If you are a developer - heed our words. If you are a potential buyer - get the facts!!

If you know of any community that has an equestrian facility that is being subsidized by a Home Owner's Assessment and/or a true Membership Club Model with a Membership Initiation and annual or monthly dues - please let me know.

Jennifer K. Donovan, Principal, Equestrian Services, LLC

500 attend O'Connor Signature Launch

2008-10-14T19:22:00-05:00

The day was perfect. The red carpet was out and 500 people gathered to learn more about this exceptional project. We had many equestrian demonstrations from dressage musical freestyles, to World Championship Reiners, to the famous Gypsy Vanners, to hunter/jumpers to four-in hand driving by the World Silver medalist Chester Weber.

The day went off without a hitch. The EQSV team worked hard on this event (starting back in June) to market, invite, coordinate, create the buzz, and then actually be on hand to serve as Welcome Ambassadors. Michele, Kisti and Lindsey rode horses and welcomed everyone as they came in the community. Gary and Michael were on hand to answer questions about the property, and to keep on eye on the Olympic Medals David and Karen O'Connor brought for display. Alex worked her magic by being ring steward and Ambassador to all the demo riders. Shelley performed her musical freestyle. Mandy, Deb and Deena raced around caring for all the horses. I myself attended to David & Karen O'Connor by making sure they were not mobbed by folks who lined up for autographs.

We were very pleased by everyone's reaction. Everyone I spoke to said "they have never seen anything like this before." And the demo riders and vendors said "we have never been treated so well before... thank you so much."

Folks lined up with the developer to tour lots for sale. Many more requested information and asked to be placed on our mailing list.

Now full turn key management is in place, the facilities are open for business, and we move into the next phase. Onwards and upwards to launching the second O'Connor Signature.

Come Experience the O'Connor Difference!

Jennifer Donovan, Principal

The Grand Opening of the First Branded Equestrian Amenity in the World

2008-10-08T17:21:00-05:00

As I am preparing to travel from Virginia to Lake City, Florida, I am filled with anticipation. Five years ago I had a revelatory conversation with David Light, Editor of Farm & Ranch Magazine and friend. David was the one that compared the potential of the equestrian amenity to the golf model. If people would purchase real estate to live next to a golf course, surely they would purchase real estate to look at beautfiul pastures with grazing horses. It was a brilliant concept! We noted that many developers were doing it - but many were doing it incorrectly. We talked and created the concept and David gave me permission to run with it. And run with it I did.

The inaugural O'Connor Signature is complete with a big Grand opening celebration on this Saturday, October 11th. All the facilities are complete and the hospitality style staff is in place and horses are in the barn. On Saturday we celebrate the beginning that marks a change in the equestrian industry. We have created a standard never before seen in the equestrian world. A model that improves conditions for the horses, creates wonderful working conditions for our staff that translates to loyalty and continuity, a sustainable financial model for the developer and ultimately the Home Owner's Association, a brand that has international recognition and speaks to instant authentiity and credibility, assurance to home buyers for continuity of service with Olympic level horse care all in a friendly welcoming hospitality style environment.

Stay tuned.........the next Signature property is currently in development. One day we'll be like the Jack Nicklaus and the Gary Players of the world!

Jennifer Donovan, Co-Founder, Equestrian Services, LLC

The Importance of Lesson Horse and Tack Selection:

2008-09-30T14:03:00-05:00

Wow! After evaluating twenty-some lesson horses in less than two days, and after reviewing the importance of tack fit for lessons horses, I thought it would be helpful to highlight some of the lessons learned from this kind of exercise.

We recently started turn-key management of the Bergen Equestrian Center, located in Leonia, NJ, and I had the pleasure of conducting a lesson horse and tack evaluation staff training session at the Center. The staff were great, putting in long hours and helping get through the evaluations with great enthusiasm and a deep love for the horses. It was so rewarding to receive comments from the staff about how being advocates for the horse is so important....yes, clients make our facilities possible and providing them with an excellent experience is our focus, but we are all there because we love the horses! And lesson horses are such amazing, generous creatures...

Lesson 1: Temperament and disposition are very important and we all know that; a willing, calm and friendly attitude goes a long way! But, it’s not enough; the lesson horse must also be a versatile, healthy mount with a low, long-term price tag.

Lesson 2: Training in different disciplines and levels makes a lesson horse more versatile and therefore better able to make money for the facility by serving several different sectors of the market.

Lesson 3: Even if a lesson horse has good temperament and training, he still needs to be healthy and have the right conformation for the job. Health is important in terms of the bottom line because a lesson horse with a high monthly vet/care bill may be taking on a full work load but if he costs more to keep healthy than he makes, then he loses the facility money. And conformation matters because if we tax a horse's body beyond its capabilities we will cause health problems and break down. We owe the lesson horse the right start in terms of health: only horses with the right age and conformation to do the job required should be selected for lesson programs.

Lesson 4: Tack selection for lesson horses is also important and frequently not taken into consideration. When it comes to the health and price-tag of a lesson horse, tack can tip the balance. The wrong size and type of bit can hurt a horse’s mouth and cause riding issues, and bad saddle fit is the number one cause for back pain in horses. It can lead to soundness issues, dangerous reactions to the pain that are frequently mistaken for misbehavior and treated as such, etc. Some saddle brands and designs fit some breeds, sizes and/or types of horses better than others so a horse's final purchase price is dependent on the price of the tack he will need.

I will write more about this issue for the next Equestrian Services newsletter so please check in again for that. In the meantime, more lessons will arise as we continue our evaluations and trainings and I will share them as we go...and I welcome lessons learned from others! That is the beauty of the horse world; we learn something new every day!

- Alex Abella, Director, Equestrian Management

The Trainer - Client Relationship

2008-09-15T19:49:00-05:00

Equestrian trainers and instructors are in the helping profession. In any helping profession, the knowledgeable person who is being paid for his or her service is in the power position. In the equestrian industry this relationship often times is blurred and compounded by the trainer's intimate involvement with their client's emotions, hopes, dreams, and their desire to achieve a goal. Many times these relationship's turn confusing because they turn into friendships. In this relationship there is money paid from a client to a trainer or instructor for a service. As a result, the trainer-client relationship is an unequal power relationship. An equestrian trainer or instructor has the information and skill set that the client wants and needs and it is important for trainers to see this role differential and act accordingly.

Boundaries

Boundaries are mutually understood, unspoken physical and emotional limits of the professional relationship between a professional and a client. When these limits are altered or blurred, the relationship becomes ambiguous. Unethical conduct and other unprofessional behaviors may occur. Professional boundaries are the "limits that protect the space between the professional’s power and the client’s vulnerability”.

What is a Fiduciary Relationship?

This is a special relationship in which one person accepts the trust and the confidence of another to act in the latter’s best interest. Parties are not on equal terms and the fiduciary act must be met with good faith and for the benefit of the dependent party. Whenever trust and confidence is placed in your hands as a professional, you must honor and respect that and have the utmost awareness of the power differential. You have created a fiduciary relationship.

Boundary Violations

A boundary violation may occur any time the professional relationship becomes blurred and the trainer puts his or her needs in front of what is best for their client. When a trainer uses his/her power over a client for a tangible or intangible benefit or gain, he or she is committing a boundary violation.

The trainer is in the position of power and knowledge. This makes the relationship quite uneven and the trainer must always be in control of the emotional elements of the relationship.

A decision concerning a boundary violations can be evaluated based on the ethical premises of:

Beneficence -- the likelihood that it will do good
Non-malfeasance -- the likelihood that it will not cause harm
Client autonomy -- the likelihood that it will foster client independence
Fidelity -- the degree to which it reflects what was promised and is true to the articulated goals of the professional service

The professional relationship represents a fiduciary contract -- that is, an agreement between non-equals in which one person has more power, and therefore more responsibility. Thus, while both have duties and responsibilities, it is the trainer or instructor who has greater duties and responsibilities. The trainer is responsible for establishing the boundaries of the trainer-client relationship and is accountable for his/her own behavior, regardless of whether any harm was intended.

A very prevalent example in the equestrian industry that is quite "standard" is a trainer that sells horses to their clients and makes a sales commission off the sale of the horse. This is an example of a conflict of interest. What is to prevent the trainer from suggesting the client buy a very expensive horse when they really only need an uncomplicated less expensive horse? The higher the price tag, the more money the trainer makes. A great alternative is for the trainer to estimate how much of his or her time it will take to find a horse for a client, calculate the hours and multiply it by their hourly rate. It would be quite reasonable to charge a flat fee for locating a horse. So now the trainer is paid for their time, and they get the same fee if they sell a $5,000 horse to their client or a $50,000 horse. This has now removed the conflict of interest and removed the tendency to want to up-sell their client for monetary gain.

This issue is rampant within the equestrian industry. By identifying and addressing the issue, we strive to eliminate these scenarios through increased awareness, education and modeling.

At Equestrian Professionals, Inc., we teach professionalism and model high ethical standards as an example throughout our organization.

I am interested if anyone can identify other examples of unethical behavior in the equestrian industry. I'd love to hear from you.

Kristi Seymour, General Manager
Bergen Equestrian Center - Managed by Equestrian Professionals, Inc.